PERFORMANCE OUTCOMES MEASURES PROJECT
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CASE MANAGEMENT MEASURE
INTRODUCTION
Case coordination and service integration have long been an objective of OAA-funded services, and case management is perhaps the most direct example of service integration at the local level. Case management helps to link vulnerable and isolated elders with a range of fragmented formal services, and can serve as the mechanism for the equitable distribution of scarce resources.
 
TEST INSTRUMENT
Part of the POMP V effort was the development of a case management performance measurement tools. The questionnaire for case management clients focuses on consumer assessment of case management services and the extent to which the services assist clients in remaining independent. Two versions of the client questionnaire were developed: one for clients (or translators) and one for proxies (to answer for cognitively impaired clients). Additionally, a program administrator's questionnaire was developed with the purpose of collecting contextual information about the programs, which the sample of clients are drawn from.
 
View the current Case Management Survey: Client Module (Version: March 23, 2004)
 
View the current Case Management Survey: Proxy Module (Version: March 23, 2004)
 
View the current Case Management Survey: Program Administrator Module (Version: March 8, 2004)
SURVEY MATERIALS
Data Collection Overview
 
Case Management Survey: Client Module
 
Case Management Survey: Proxy Module
 
Case Management Survey: Program Administrator Module
 
Sampling Procedures Report
 
Sample List with Results
 
Codebook for Client/Proxy Module
 
Codebook for Program Administrator Module

OPTIONAL QUESTIONNAIRES

Emotional Well-being Survey
EW Codebook
EW Coder Checklist
 
Physical Functioning Survey
PF Codebook
PF Coder Checklist
 
Social Functioning Survey
SF Codebook
SF Coder Checklist
 
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